What is it like being a Travel Trainer?

Our Travel Trainers tell their stories



Hasnain plans the training for the young people he works with, and they progress through it at the individual’s own pace. Hasnain enjoys speaking with the school, local councils and parents too as part of his role.

Travel training as a rewarding job
Travel training as a rewarding job

“I am a travel trainer for HCT Group. HCT strives to provide transport services to the local community and more specific to my domain, travel training to ensure that young and vulnerable people, through careful guidance and teaching, have access to educational facilities and recreational activities through the medium of safe self-transportation.

Based on the needs of the individual, and the varying distances between home and school, my morning shift can vary in starting time and duration between 7.30am and 9.30am, whilst my afternoon shift can vary between 2.30pm and 4.30pm.

Initially, I was required to observe a case handled by an experienced travel trainer and determine how the training I received would translate into practical everyday situations. The training itself progresses according to a plan set by me and depends upon the progress of my trainee. If the benchmarks set by HCT are fulfilled by my trainee, I move along to other related fields of training.

This training can be categorised into three subcategories; practical, hypothetical and emotional. I record the progress of my trainee in order to ascertain whether progression to other fields is necessary or whether regression to matters already covered is required. This depends upon how my trainee is absorbing the training provided. An exciting part of the role is building relationships with stakeholders other than my trainee including the local government, the school, and the parent/guardian. In my view, effective communication between them is key to ensure the proper functioning of the organisation. “